Privacy Policy

Last updated · June 16, 2026

Level Up Peptides ("we," "us," or "our") operates leveluppeptide.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. All products sold are strictly research use only (RUO) and not for human consumption.

1. Information We Collect

Information you provide directly:

Name
Billing and shipping address
Email address
Phone number (optional)
Payment information — processed securely by third-party processors; we do not store full card details
Anything you provide when contacting us

Automatically collected

IP address
Browser type and version
Operating system and device information
Pages visited, time spent, referring/exit pages
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders (shipping and payment)
Communicate about your order, account, or inquiries
Improve our Site, products, and services
Prevent fraud and ensure Site security
Comply with legal obligations
Run internal analytics (aggregated/anonymized where possible)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it with:

Payment processors to complete transactions
Shipping carriers to deliver orders
Service providers for hosting, analytics, email, or fraud detection — under confidentiality agreements
Law enforcement or regulators if required by law

4. Cookies and Tracking

We use essential cookies (cart, login), analytics cookies (usage patterns), and preference cookies (settings). You can manage cookies in your browser; disabling them may limit Site functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards (including database row-level security, restricted access, and encryption in transit). No method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. Order-related data is typically kept for accounting and tax purposes (often 7+ years).

7. Your Privacy Rights

California residents (CCPA/CPRA): you may know what we collect, request deletion, and opt out of any sale. We do not sell personal information. To exercise rights, email us; we may verify your identity.

Depending on your location you may have rights to access, correct, or delete your data, and to opt out of certain processing.

8. Children's Privacy

Our Site is not intended for anyone under 21, consistent with our product restrictions. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy. Changes are posted here with an updated effective date; continued use constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights, contact support@leveluppeps.com.